Last time I checked, I was definitely Me

An interesting thing happened on the way  to filling out US tax forms for Amazon. Old farts and  Technology… What could possibly go wrong.

I’ll try to keep the dry and dusty details to a minimum so I can get to the sheer frustration.

While doing said forms, I somehow created a new account, under the same email address, as my original account but with different names, the new one Chris, in line with my more chilled attitude and the original one, Christopher with all that I’ve published for the last five years.

Now I admit I should be better at keeping passwords, but I’ve had everything wanting new passwords lately and I can’t remember exactly how to access Christopher.

Of course I have no idea how I managed to open the new account in the first place and now it seems there’s no undo button on Amazon. What I need is someone to talk me down from the ledge, tell me I’m not going to lose control of my last five years work and walk me through untangling this mess. What I’m getting is stressed help desk workers who seem to reach a point of impasse and hang up. Neither were rude, though the first was kind of like talking to a wall.

All I want is to delete CHRIS and access CHRISTOPHER, if you catch my drift.

Seems that could be impossible. I’ve just sent a third email response to continue this circular dance of depression, and I await the response with some trepidation bordering on panic.

The saga will continue in the comments.

 

Chris K

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One response to “Last time I checked, I was definitely Me

  1. Well in the end, one more email and they agreed to delete the new account, and I have my books back. The service improved the longer the saga went on. Thanks to the last person from Amazon I am calm. Time for a cup of tea.

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